Fasttrack is an in-house Compliant Management System developed by Mind Merchants solely to manage and administer the complaints raised by the Customers of its Client with the Regulatory authorities in India. The basic features include creating complaint repository, maintain history of complaint including authorization and approval, broad search term range and generating reports.

This tool provides the user with a visibility into the complaint database and historical records of the customer within a flash of a second. Through the tool client is would be able to track the status of a complaint and generate a analytical report which can be produced before the regulatory authorities to substantiate the effective management and resolution of the customer grievances raised against the Client.

Log In



Key Features

  • Manage and administer the complaints raised by the Customers
  • Complaint repository
  • Maintain history of complaint
  • Broad search term range
  • Reports generation